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Fraud Prevention Tips

 

Fraud Prevention Tips

 

 

Fraud Prevention Tips

 

Return to Merchant Service Tip Index

Why does CVV2 assist in fraud prevention?

What is the process for address verification?

How can Linkshield help my online business?

How prevalent is fraud in credit card usage?

Explain the Verified by Visa program?

What can I do to help me protect my online business from fraud?



Why does CVV2 assist in fraud prevention?
Another valuable and seamless credit card fraud prevention measure is the CVV2 numbering system. This system (under different names) is offered by almost all credit card associations and issuers. Some of us may not recognize the name – CVV2 – but will recognize the feature as the additional three digit number printed in the signature area on the back of your credit or debit card. This number is an added level of Internet fraud prevention for merchants accepting the card and is intended to ensure that the card is actually in the purchaser’s possession when making online or phone purchases. The system is one of many techniques offered to combat fraud and credit card misuse. The number is transmitted along with the card and transaction information and can be quickly verified as valid by the processor. For more information on this and other security issues, contact your First Data Independent Sales representative.
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What is the process for address verification?
Address verification is both an automated and procedural fraud prevention technique that all online merchants can use to reduce credit card fraud and theft. The automated capability is built into certain merchant accounts through the underwriting credit card issuer and is apparent when dealing with mid- and non-qualified transactions. The procedural side is an act of prudence that can be implemented by every online merchant and involves manually verifying that the addresses used by the customer are the same as the addressess in the merchant account providers records.

An example is the eBay auction process. When checking out and preparing to pay for the auction, shipping and billing addresses are made available to the seller. Matching this information can lead to a better level of fraud prevention and can save the seller significant money, time, and effort. The automated systems work in the same manner and perform the check online and in the background and are extremely accurate.

One word of caution; like any procedural verification process, it is directed to the bulk of user situations. Some buyers may have valid reasons why their addresses do not match, such as P.O. Boxes because of unavailability of street or rural delivery. In order to not lose a sale, common sense must apply, and use of other fraud prevention procedures must be applied. Speak to your First Data Independent Sales representative to learn all of the techniques available to protect you and your customers from fraud. Back to the Top


How can Linkshield help my online business?
Fraud security is one of the hottest topics when it comes to accepting credit cards online. There are many technologies and solutions in use that continue to contribute to Internet fraud protection in this constantly changing ecommerce landscape. One of the unique features of the Linkshield technology is that it offers two levels of protection for online merchants and other related businesses. The first provides security to your link, making it virtually “impossible for a customer to remove or modify your tracking code…” The second level is “Cloaked Link and Page Source Encoding” that conceals this information from the customer. The product is completely Web-based and does not require software or specialized equipment. The professionals at First Data Independent Sales offer this service to its merchants; contact them today to learn more about Linkshield.
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How prevalent is fraud in credit card usage?
Fraud prevention is a key attribute and detriment to the world of ecommerce. Fraud accounts for much of the unnecessary expenses experienced by those that use, manage, provide services for, or accept credit cards online as part of their business activities. This pervasive problem is worldwide and has resulted in billions of dollars being spent on tactics to control and lessen the associated costs. What it boils down to is that every part of the credit card chain -- from associations, issuers, and users -- has to embrace sound business practices that include technology, training, vigilance, and cooperation. Talk to your Cardservice representative soon to learn how you can join in contributing to a solution to this impediment to growth and prosperity.
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Explain the Verified by Visa program?
Visa has long been an innovator and leader in the use of credit cards for static and electronic payment applications. Visa is also as prominent in the credit card security and protection arena. Verified by Visa is an innovative program that is part of a layered security strategy that is geared to:

"Improving the security of online payment transactions

Increasing both cardholder and merchant confidence in Internet purchases

Reducing disputes and fraudulent activity related to Visa payment cards”

The program is widely deployed and most credit card issuers participate. It’s easy to sign up and quick to use given the protection it provides to both the cardholder and participating merchant. Sign up can be done the first time you see the Verified by Visa entry screen or by going to usa.visa.com to activate your card. It involves confirmation of identity and selection of a simple password and you’re on your way!

First Data Independent Sales fully supports this program and encourages merchants to get onboard and reap the savings the program affords. Call your service representative today for more information. Back to the Top


What can I do to help me protect my online business from fraud?
It is very important that you, your partners, and employees are well trained in recognizing the signs of credit card fraud and the tolls available to combat it. Much of online fraud prevention deals with common sense approaches to see fraudulent activity before the sale is made. Adhere to every processing procedure required by your merchant account provider and his network. Sometimes the rush of business drives people to circumvent safe practices in the name of profit or expediency. This can cost you in added fees and loads of additional time responding to chargebacks, retrieval requests, and investigations. Never ignore a PIN verification request or a request for more information upon transaction processing. These requests are triggered by sophisticated software systems that have been "trained" by the programmers to recognize the latest fraud techniques. In every case, utilize the expertise of your merchant services provider – First Data Independent Sales – for they are well versed in fraud prevention and are more than willing to share that expertise with you, their valued clients.
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Fraud Prevention Tips

Fraud Prevention Tips

"Let me have this opportunity to thank you for the excellent service
that you gave to the company (Crown Landsacpe & Building Supply). It saves us time and money and thru your help its makes understanding the mechanics very easy."

Thanks,
-- A.M.-jeff

"We just wanted to thank you for the smooth and professional transaction of getting set up with First Data Independent Sales. it truly was a joy dealing with you and your company!!!"

you guys are the best,
-- Inner Space Interiors

"I just wanted to thank you for the tremendous experience my company had with you while we were setting up our card services for our website.

I wish more vendors that I worked with had your same qualities of timeliness, helpfulness, and efficiency. As a business owner, my time is valuable to me. Some vendors that I deal with act like they’re doing me a favor answering my questions. Or, I get pushed off to Customer Service before I can even finish saying my name.

I know you are just as busy as I am but you never acted like I was an imposition. Plus, if I called you with a question (instead of customer service) you never gave me the brush off or acted like it’s “not your job”.

You always return your phone calls personally (and usually within the same day) and you explain technical information in a way that’s easy to absorb and understand.

I couldn’t be happier with my First Data Independent Sales experience through the Ventura County office and this was a direct result of you being the friendly “face” of First Data Independent Sales for me and my business."

All the best,

-- Lisa
Gem & I Products

"Your customer service has been nothing but the best!!! Thanks for everything."

-- All Access Tickets

"Roland Szasz of First Data Independent Sales has always been there for us. Updating equipment, supplies, tech support, we’re delighted with their services."

-- C. Patterson,
RoseCrag History of Family Names

I would like to express my gratitude to Cardservices International v.c.and to you. You and your company processed my application in a few days and put my companies credit card processing on line, this service was extremely fast. I will recommend your company to anyone looking for your services, keep up the good work

Thank you,
Las Vegas Vacation Home Solutions
-- Rod Kershaw

 

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The First Data Independent Sales Agent Program is operated by Cardservice International, Inc. Cardservice International, doing business as First Data Independent Sales (FDIS), is a registered ISO/MSP for Wells Fargo Bank, N.A., Walnut Creek, CA, an FDIC insured bank. American Express® requires separate approval. FDIS Ventura County is an Independent Agent Office of Cardservice International.



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FDIS Ventura County is an independent agent office of Cardservice International