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Merchant Glossary

 

  • Merchant GlossaryAccount Number
    A unique sequence of numbers assigned to a cardholder account that identifies the issuer and type of financial transaction card.

  • Acquirer
    First Data Independent Sales or another financial institution, which receives electronic financial data from a Merchant relating to a transaction and initiates that data into an interchange system.

  • Authorization
    This is a process that assesses transaction risk, confirms that a given transaction does not raise the account holder's debt above the account's credit limit and reserves the specified amount of credit.

  • Average Ticket
    A predetermined dollar amount that the merchant can process on a per-sale basis.

  • AVS (Address Verification Service)
    A service provided by Visa that checks to match the street number and zip code of the cardholder's address. It provides a level of fraud protection that helps to prevent fraud and charge-backs.

  • Batch
    A collection of transactions that are processed as a group. You can batch orders for authorization or for capture. Your processing requests may in turn be batched for settlement by banks.

  • Capture
    A transaction sent after the merchant has shipped the goods. This transaction will trigger the movement of funds from the Issuer to the Acquirer and then to the merchant's account.

  • Cardholder
    Customer associated with the primary account number requesting the transaction from the card acceptor.

  • Credit
    A claim for funds by the cardholder for the credit of his account. At the same time it provides details of funds acknowledged as payable by the acquirer (and/or the card acceptor) to the card issuer.

  • Chargeback
    A chargeback is when a customer calls their credit card company disputing a charge because the products/services were not received. If the merchant cannot prove otherwise, then the charge is refunded to the customer at the merchant's expense.

  • Discount Rate
    The fee a merchant pays its acquiring bank/merchant bank for the privilege to deposit the value of each day's credit purchases. The fee is usually a small percentage of the purchase value.

  • Factoring
    This term refers to the practice of allowing more than one merchant to process transactions through a single merchant account. Factoring is not permitted under Visa, MasterCard and American Express regulations.

  • Interchange
    The exchange of information, transaction data and money among banks. Interchange systems are managed by Visa and MasterCard associations and are very standardized so banks and merchants worldwide can use them.

  • Interchange Fee
    A fee paid by the acquiring bank/merchant bank to the issuing bank. The fee compensates the issuer for the time after settlement with the acquiring bank/merchant bank and before it recoups the settlement value from the cardholder.

  • Internet Payment Gateway
    A payment gateway is a service that gives merchants the ability to perform real-time credit card authorizations from a web site over the Internet.

  • Issuer
    A financial institution that issues the identification payment card (e.g. Visa® Card) to the cardholder identified by the primary account number.

  • Merchant
    A First Data Independent Sales approved seller of goods, services, and or other information who accepts payment for these items electronically. The merchant may also provide electronic selling services and/or electronic delivery of items for sale.

  • Monthly Minimum
    Charge levied by the merchant bank instead of the monthly credit card volume multiplied by the discount rate if the merchant's monthly credit card volume multiplied by the discount rate is less than the monthly minimum.

  • Monthly Volume
    A predetermined dollar amount that the merchant can process.

  • Retrieval Request
    A request from a cardholder's bank for information about a charge, which is being disputed. Retrieval requests usually precede a chargeback.

  • Reversal
    A transaction from the acquirer to the card issuer informing the card issuer that the previously initiated transaction cannot be processed as instructed, i.e., is undeliverable, unprocessed or cancelled by the receiver.

  • Real-time
    The term "real-time" means to incur immediately. For credit card processing, this means that the validity of a customer's credit card, as well as their available credit limit can be checked immediately before processing is accepted. This is extremely important for card-present and Internet transactions, in which it is difficult and costly to get back in touch with the customer

  • Secured Sockets Layer (SSL)
    SSL is used to encrypt and protect data usually on an order from an online merchants web site. Since the intended client machine can be identified, only that machine is able to decrypt the transmission.

  • Settlement
    As the sales transaction value moves from the merchant to the acquiring bank, to the issuer, each party buys and sells the sales ticket. Settlement is what occurs when the acquiring bank and the issuer exchange data or funds during that function.

  • Shopping Cart
    On an e-commerce enabled web site, a method of collecting the items chosen by a consumer for purchase from an on-line catalog.

  • Statement Fee
    Charge levied by the merchant bank for monthly reports detailing activity on a merchant account.

  • Ticket
    Another name for the sales slip or its monetary value that results when a credit card purchase is made.

  • Transaction
    There are several types of transactions but the most common transaction is the process that takes place when a cardholder makes a purchase with a credit card.

  • Transaction Fee
    A per transaction fee that is charged by the bank for processing transactions.

How Do I Apply?

You can apply for a merchant account by filling out our online application. It is quick and easy. You may also apply over the phone by speaking with a merchant specialist.

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(866) 757-1524

 

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Merchant Glossary

Merchant Glossary

"Let me have this oppourtunity to thank you for the excellent service
that you gave to the company (Crown Landsacpe & Building Supply). It saves us time and money and thru your help its makes understanding the mechanics very easy."

Thanks,
-- A.M.-jeff

"We just wanted to thank you for the smooth and professional transaction of getting set up with First Data Independent Sales. it truly was a joy dealing with you and your company!!!"

you guys are the best,
-- Inner Space Interiors

"I just wanted to thank you for the tremendous experience my company had with you while we were setting up our card services for our website.

I wish more vendors that I worked with had your same qualities of timeliness, helpfulness, and efficiency. As a business owner, my time is valuable to me. Some vendors that I deal with act like they’re doing me a favor answering my questions. Or, I get pushed off to Customer Service before I can even finish saying my name.

I know you are just as busy as I am but you never acted like I was an imposition. Plus, if I called you with a question (instead of customer service) you never gave me the brush off or acted like it’s “not your job”.

You always return your phone calls personally (and usually within the same day) and you explain technical information in a way that’s easy to absorb and understand.

I couldn’t be happier with my First Data Independent Sales experience through the Ventura County office and this was a direct result of you being the friendly “face” of First Data Independent Sales for me and my business."

All the best,

-- Lisa
Gem & I Products

"Your customer service has been nothing but the best!!! Thanks for everything."

-- All Access Tickets

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-- C. Patterson,
RoseCrag History of Family Names

I would like to express my gratitude to Cardservices International v.c.and to you. You and your company processed my application in a few days and put my companies credit card processing on line, this service was extremely fast. I will recommend your company to anyone looking for your services, keep up the good work

Thank you,
Las Vegas Vacation Home Solutions
-- Rod Kershaw

 
 

The First Data Independent Sales agent program is operated by Cardservice International, Inc. Cardservice International is a registered ISO/MSP for the following FDIC-insured banks: First Financial Bank, Englewood, CO; Wells Fargo Bank, N.A., Walnut Creek, CA. © 2006 First Data Independent Sales Corporation. All trademarks, service marks and trade names referenced in this material are the property of their respective owners. American Express and Discover require separate approval.

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FDIS Ventura County is an independent agent office of Cardservice International